• 1.- To know and to satisfy the needs and expectations of our clients in all the phases of our relation. Our level of quality is simply the degree of satisfaction of our clients. This satisfaction is obtained taking care each of the stages of our relation beginning for a technical effective and personalized advice, continuing with the delivery in its term of lasting and trustworthy products, ending for a rapid and definitive resolution of any incident along the process.
• 2.- To eliminate systematicly the squandering to assure our competitiveness and profitability. The improvement of the quality has to always become compatible by the systematic elimination of the squandering and it will have to have like proved a valuable decrease of the costs that will be translated finally in a major competitiveness of our products.
• 3.- To improve constant our processes and products. The quality of a product is the logical consequence of a correct design and accomplishment of its manufacturing processes. On the other hand we believe firmly that always margin exists for the improvement of the quality.
• 4.- Our personnel are our major assets. The quality is the result of a collective effort in which every participant feels proud of theirs work. We foment the formation, the communication, the participation and the suitable remuneration of the work well done as basic strategies to establish the indispensable conditions of these premises.
• 5.- Our suppliers are a part of our process. The relations with our suppliers are based on the mutual confidence and on the benefits of a long-term collaboration focused to improving both logistic processes, as well as the materials and services that give us in benefit of our clients.

AENOR Certificate

IQNET Certificate